For repairs / replacements under warranty, check out here our warranty policy.
Repair / replacement requests under warranty can only be accepted with a valid proof of purchase.
Please be aware that repair quotations will need acceptance within 1 month from the date of remittance.
If the repair quotation is not accepted the affected and returned unit will have to be withdrawn from our repair centre.
We reserve the right to destroy and dispose of any units for which no repair quotation acceptance has been received since 1 month from date of remittance.
Any cost involved with the destruction and the disposal are for the account of the repair requestor.
Your data will be processed by PELI PRODUCTS, SLU and will be used for managing your request, which may be handled by an authorized partner located in your area for greater efficiency and promptness. We will also use your data for sending information to you about future promotions, contests or events organized by PELI.
In compliance with Article 13 of General Data Protection Regulation (EU) 2016/679, we hereby inform you that you can exercise your rights of access, rectification, erasure and objection by sending an e-mail to firstname.lastname@example.org whenever you may desire and that your access data will be stored as long as you do not tell us otherwise. We also inform you that you can file a claim with the Spanish Data Protection Agency if you think that your rights have been violated.
We therefore request your authorization to send future communications to you about offers, contests and products related to those requested.
Would you like to receive future information? *